But, what would Professional Image Management be?

For a better understanding, I divided the explanation into two topics:

SOLUTION DESIGN

Design thinking is an approach to solving company problems based on the field of design and creativity. It has design principles such as empathy, development and acceptance of failure as a way of learning. We are useful for complex problems and develop products, such as training programs or content, that require creativity.

A NEW MENTALITY (MINDSET)

Companies need to understand the relationship between mindset and behavior change. Regardless of your industry, you need to admit that things are changing quickly and empathy in the workplace is key.